We ship our orders using UPS / DHL / USPS - Ground Shipping

All Orders to P.O Box Addresses are sent via USPS

You should receive your order within 3 to 8 business days of your purchase depending on where you are geographically located.

Your products come to you in packaging that is done very carefully and which we are proud of to minimize any damage and disappointment for our clients.

Please Note :We accept orders from continental usa only

Here are our Ground Shipping rates
(within US excluding Alaska, Hawaii, Virgin Islands, Guam & Puerto Rico)

• $5.95 per order ie. If you order 1 item or multiple items you will be charged only $5.95 for the whole order.

• Free U.S Shipping on all orders above $99.

Sales Tax:

State laws require that we charge applicable sales tax on orders shipped to addresses in the state of New York only. All orders outside of New York will not be charged.

Disclaimer

Prices are subject to change without notice.

We have most of the items in stock, sometimes the items are out of stock
and cannot be procured at the right prices. In this case your money will be refunded.

Gift Sets and Specially Discounted Fragrances, do not last long.

We have very carefully checked the price list to bring to you the savings,
but there can be errors and omissions as this list is very long.

Actual Product may differ from as shown in photographs depending on size and type ordered.

We do try to be as accurate as possible with photos but may not always have a picture of respective individual sizes, body lotions, shower gels, etc.

Please check size and type information carefully before placing your order.

If you do not find anything of choice, please contact us at 631-376-2143.

Privacy Policy Statement

This privacy statement discloses the privacy practices that perfumehaven.com will adhere to when gathering, handling, correcting, or disposing of information about visitors to our web site.

This Web site perfumehaven.com is a wholly owned business unit of
INTELLIKAPS, INC.
Our postal address is:
62 10.St Suite B
RonkonKoma, NY 11779
Email: support@perfumehaven.com
Telephone: 631-376-2143

We collect the email addresses of those who subscribe to our e-mail services, newsletters etc. voluntarily.

These e-mail addresses will be used to send updates, newsletters, sale offers on or any matter in such regard.

Personally Identifiable Information:
perfumehaven.com offers you services and products in a convenient and easy to use manner. perfumehaven.com will collect Personally Identifiable information strictly on a voluntary basis or if a service and features in this website requires that to Operate.
Personally Identifiable information is defined as any information that can be used to identify or verify an individual or a specific entity. Examples include name, address, e-mail address, telephone number, company etc.

How is the information collected used?
The information we collect is used to improve the content of our Web site and to provide you with better service and latest fashion products.

With whom do we share the information?
We do not disclose information about your individual visits at perfumehaven.com, or personal information that you provide, such as your name, address, e-mail address, telephone number, etc., to any outside parties, except when we believe the law requires it.
If you do not want to receive email from us in the future, please let us know by sending email to us, calling us or writing to us and telling us that you do not want to receive email from our company.

Returns & Cancellations

Cancellation of an Order
Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted.

Contact us at:
631-376-2143 Monday-Friday: 9:30am-5:00pm Eastern Time.

Returning Merchandise

In order to return merchandise, you must obtain an RMA number from our customer service department. E-mail address for Customer Service is support@perfumehaven.com

You may return any unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.

Please Note: Standard Shipping cost of $5.95 will be charged for all return and exchange orders which were sent with a Free Ship Option.

Any shipping cost you incur to return the product to us will not be refunded.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We do not offer refunds or exchanges on Skincare items due to health reasons. Please make your selections carefully.

**We require the following information to process your return. (If this information is not included, we will be unable to process your return.)
- RMA number
- Full name and address
- Phone number
- E-mail address

- Original Order Confirmation Number
- Your reason for returning the merchandise

For security, please return your merchandise with UPS Ground only and send us the tracking number.

**Please allow up to 14 business days to process your return or exchange.
**All credits will be processed within 14 days

Claims on orders not received
You must notify us within 15 days from the date of your order if you did not receive it.

Fragrance Abbreviations

EDT: Eau de Toilette
EDP: Eau de Parfum
Col: Cologne
C/S: Cologne Spray
A/S: After-Shave
Spy: Spray
Sp: Spray
B/L: Body Lotion
Bdy: Body
B/P: Body Powder
D/P: Dusting Powder
Dust: Dusting
Pwdr: Powder
B/C: Body Cream
B/G: Bath Gel
Conc: Concentrate
P/S: Purse Spray